BACK OFFICE OUTSOURCING
Grow your business, without growing your back-office costs.
Stop letting small admin tasks slow your business down. From CRM admin to inbox management, our back-office support scales with your workload, whatever it looks like.
Small admin tasks, big bottlenecks.
Small administrative tasks rarely feel like a priority, until they’ve quietly become one.
Data entry gets pushed back, inboxes fall behind and CRMs go out of date. Each task might seem minor, but together, they can take up valuable time and slow your business down.
Hiring in-house isn’t always the answer either. Recruitment, training and salaries add up, particularly when your admin workload changes from month to month.
That’s where back office outsourcing comes in. At Freedom Outsourcing, we’ll take care of the day-to-day admin, keeping your data, inboxes and processes up to date, so your team can focus on the work that drives your business forward.
Outsourced admin support, built around your business.
We keep on top of the tasks that are easy to let slide, formatting documents, updating trackers, following up leads, so you don’t have to. There’s always a UK-based contact on hand whenever you need them.
Data entry
Your data gets inputted, checked and updated so inaccurate records don’t slow your team down.
Inbox & diary management
We monitor, organise and respond to your inbox and diary so nothing important gets missed.
Document management
Documents get created, formatted and filed properly, so paperwork never piles up.
Spreadsheet & tracker management
We keep your spreadsheets and trackers updated so your data is always ready when you need it.
CRM & pipeline support
Leads get qualified, quotes followed up and your CRM kept current, so nothing falls through the cracks.
Back-office support that scales when you need it.
However busy or quiet things get, your outsourced back-office support stays consistent. With Freedom Outsourcing you’ll get a dedicated UK-based point of contact who gets to know your business, backed by a delivery team who keep everything moving smoothly, so admin never has to feel overwhelming.
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It’s the small things, a missed follow-up or an outdated tracker that cause the biggest problems. Every task is checked before it’s marked complete.
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No long-term commitment. Our simple monthly contracts give you the flexibility to use our back-office outsourcing service without being tied into a lengthy agreement.
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Every business runs differently, and your back-office support should reflect that. We adapt our working hours around what you need, not the other way round.
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You'll have experienced UK-based project management supporting your service, giving you a clear point of contact and reliable communication.
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Our pricing is transparent from the outset, with no unexpected charges or hidden costs.
What our clients say…
“We’ve been using Freedom Outsourcing for a while now, and they’ve been fantastic! They take the hassle off our consultants, giving them more time to focus on selling. I highly recommend their services. Thanks a bunch.”
Outsourcing your back office made simple.
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We’ll start with a discovery call to identify the tasks taking up your team’s time and understand how your back office currently runs.
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We’ll put together a tailored plan based on what we’ve learnt, so you know exactly what support you’re getting before you commit, with no hidden costs.
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Before anything begins, your UK-based point of contact gets to know your processes, systems and the standards you expect.
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It’s time to go live. Your dedicated back-office team begins work, with ongoing UK oversight, reporting and support.
Recruitment moves fast. Your back office should too.
Recruitment generates more admin than most people realise. Candidate records, client updates, compliance paperwork and it all needs to move as fast as your consultants do.
We understand that because Freedom Recruitment Group is where we started and recruitment is still at the heart of what we do.
That’s why our back-office support for recruitment agencies goes beyond generic admin. A CRM update can't wait until tomorrow, and a quote sent late can cost a placement, so we treat your admin with the same urgency you do.
Lets take the admin off your plate.
Whether it’s data entry, CRM admin or the tasks that keep slipping down the list, tell us what’s taking up your time and we’ll show you how back-office outsourcing can help.
Frequently Asked Questions
Outsourcing your back-office is a big decision and it’s natural to want the details before you commit. Here’s what business owners usually ask us.
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From day-to-day data entry to creating and formatting documents and keeping your CRM systems up to date, our outsourced back office service can be customised to suit the individual needs of your business.
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Once we've had a discovery call and agreed the scope, we can usually get you up and running quickly. Every business is different, so the exact timeline depends on what needs handing over and how much access we need, but we'll always give you a clear timescale before you commit to anything.
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Yes. You'll have a dedicated UK-based point of contact who gets to know your business, backed by a delivery team handling the day-to-day work.
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That's exactly what our service is built for. Because you're not tied into a lengthy agreement, we can flex support up or down as your workload changes, so you're never paying for more than you need or left short when things get busy.